Centrex

Q. How can I use my Centrex features?

Configuration & Use

Q. How can I manage my VoIP account?

Q. Can I operate VoIP behind a firewall and with Network Address Translation (NAT)?

Q. Can I use a softphone with my VoIP account?

Q. Can numbers be dialled from Microsoft Outlook contacts?

Q. How do I transfer a phone call?

Q. Can I withhold my number on a single call?

Q. Can I call Directory Enquiries?

General

Q. Are diverted/forwarded calls billed at the relevant VoIP rates?

Q. Can I call someone who is not using a VoIP service?

Q. Can I keep (migrate) my current phone number?

Q. Can I have an entry in Directory Enquiries?

Q. Can I get an itemised bill for my account?

Q. What are the costs of VoIP calls?

VoIP Quality Issues

Q. What factors affect the Quality of Service of my VoIP?

Q. Can I test my broadband speed for VoIP?

Q. What bandwidth/codec issues are there?

Q. Troubleshooting VoIP quality.

 

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